Helping organisations communicate like humans do: clearly, briefly, creatively.
Selected projects and case studies:
Use the human voice is a small creative consultancy, founded and run by me, Giles Turnbull.
I work with companies, governments and non-profits to help them communicate about their work, as it happens. I advise on external comms, internal comms, web content and all other aspects of human-centered communication.
With over 25 years’ professional experience, I’m comfortable working alongside the most senior leaders and the most junior beginners. I provide training, advice and practical support.
My work is founded in the belief that corporate entities do not have to sound corporate in order to be understood. In fact, the more effort they make to sound approachable and human, the more clearly they’ll get their message across.
I can help with:
Implementing agile comms
Writing, editing, presentations, video: I can help you and your team apply agile thinking to creative output. Useful for internal and external communication.
A detailed breakdown of the content you’ve got right now, and a list of suggested changes and improvements. A good starting point.
What could your content be like? How different could it be? Let’s quickly build a web prototype to explore some options.
1-to-1 writing or blogging coaching
Regular conversation to help you improve your writing and editing skills. Weekly or fortnightly 1-hour sessions to suit your calendar, for as many weeks as we need.
Creative communication brainstorming
Working with your team to shape new ideas for overcoming stubborn communication challenges.
Walk it through
You, me, our walking boots and a day outdoors. Whatever your communication problems, let’s get outside and dig into them. Our goal for the day: clarity.
Contact me to make a booking.
“If you need words and/or someone to steer the creation of words, hire Giles soonest. He’s the best.”
– Russell Davies
“The great thing about Giles is that he has lasting impact. I still see echoes of Giles in good @gdsteam behaviours years after he left, and the people he worked with have taken those lessons with them even after they moved on as well. A genuinely transformative person.”
– Simon Everest
“Giles does words, ideas, teams, culture ++”
– Rod McClaren
“Hiring Giles is a good investment, as both I and the I’m A Scientist team would attest.”
– Shane McCracken
“Giles is a genius with words, making complicated stuff easy to understand.”
– Tom Loosemore
“If you need someone who writes like a dream and who is both brilliant and a complete joy to work with: hire Giles immediately.”
– Janet Hughes
“Hire Giles, you won’t regret it. Storyteller, creative leader, gentleman and scholar. He was an essential person in making GDS so famous.”
– Tom Dolan
“If I ever get a dog, I’m calling him Giles Turnbull.”
– Maggie Mason
Defra, London Borough of Hackney, Ministry of Housing, Communities and Local Government, HM Land Registry, Department of Work and Pensions, Department for Education, Essex County Council, Scottish Government, Government of California, Welsh Government Centre for Digital Public Services, Homes England, Irish Health Service Executive, Irish National Screening Service, Sheffield Hallam University
Phone: 07939 127917
Email: giles (at) usethehumanvoice.com
Blog posts at gilest.org.
© Copyright 2017-2022 Use the human voice Ltd
Company number: 10570984
VAT number: 279388732